Legal

Who runs this website.

The information a service provider must publish: who we are, where we are registered, who licenses us, and who to contact.

Before launch Still to be confirmed by the company — this page is otherwise final and describes what the site actually does.

Service provider

CompanyTopaTanzania (registered company name to be confirmed)
Legal formTo be published (as registered with BRELA)
Registered officeNjiro Road, Arusha, Tanzania
Company registrationBRELA registration number to be published
Tax identificationTIN to be published
Represented byDirector to be named

Contact

Email[email protected]
Telephone, Tanzania+255 783 559 863
Telephone, USA+1 (619) 800-6007
Office hoursMon–Sat, 08:00–18:00 EAT (UTC+3)

Licensing and regulation

We operate as a licensed Tanzanian tour operator under the Tourism Act 2008. Tour operator licences are issued by the Tourist Agents Licensing Authority (TALA) within the Ministry of Natural Resources and Tourism. Our licence number will be published here before launch.

Every field guide holds current Tanzanian professional guiding certification and a valid first-aid qualification. Guests on every safari are covered by flying-doctor emergency evacuation cover from the moment they leave Arusha. Public liability insurance details will be published here.

Hosting

This website is hosted by Render (Render Services, Inc., San Francisco, USA). It is a static site: no account, no database, no cookies. See the privacy notice for what the host's server logs contain.

Credits and licences

Consumer disputes

If something goes wrong, tell us. Most problems are solved by the person who planned your trip, quickly. Our booking terms set out how complaints are handled, and nothing in them removes the consumer protections of the country where you live.

Links to other sites

Where we link to another site, for instance the OpenStreetMap privacy policy or the Tanzanian e-visa portal, we do so because it is useful. We do not control those sites and are not responsible for their content.